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ASP.NET Tab is missing from IIS on Windows 2003 64-Bit To fix this issue: 1) Stop the IIS Admin service (and any services that depend on it) via: Start / Control Panel / Administrative Tools / Services. 2) Make a copy of "MetaBase.xml" at &qu...
First you would need to download Adobe Contribute which should provide a NetIOFTP.zip file.  Then, follow the steps below:Make sure Contribute 3.1 is running.  (Start Contribute > go to "Help-About" and click on the splash screen.  You wil...
VPS / Cloud Server customers have the option of selecting the number of backups and the amount of backup storage (disk) space that is provided for their VPS / Private Cloud Server on our network. When placing a server order, by default, these values ar...
As a VPS customer, you can customize the Plesk icons your webadmins can see or access.  First, you would want to login to your Plesk control panel.  The normal format is https://64.38.48.xx:8443, where "xx" is the last octet of your VPS IP add...
There is no shortage of providers from which to get a Dedicated Server for $199/mo (or LESS)... However is this the best choice for your business critical Website and/or Email? Should PRICE be your primary selection factor? And is a conventional / physi...
Steps to Enable PPP Module in a VPS: To enable PPP module on a VPS, the Hardware Node should have the following module enabled. # modprobe ppp_async # modprobe ppp_deflate # lsmod | grep ppp ppp_deflate 9793 2 zlib_deflate 21977 1 ppp_defla...
PCI Compliance is very important these days to protect the security of credit card and other personal data. Third party PCI Compliance scanning services will often report a "SSL Weak Encryption Algorithms" vulnerability when conducting scans o...
There are several reasons for which critical service could stop, and several ways to restart a stopped service. The easiest way to restart a failed critical service is to login to your VPS via RDP. If the service in question is one that is directly contr...
If you have your own VPS with ViUX Hosting and you have chosen the SmarterMail add-on option, you can access SmarterMail in a variety of ways. The easiest means to access / control SmarterMail is via your Plesk control panel interface; however Plesk will ...
The first step would be to login to your HSPcomplete control panel (http://hsp.viux.com/cp), and go to the [Upgrade Center] to purchase additional resources (IP addresses).  Once purchased, you will login to your Plesk control panel (https://64.38.48.xxx...
For best VPS / Cloud Server security, ViUX(tm) blocks the default RDP port of 3389. If you need to connect to a Windows VPS / Cloud Server on the ViUX network via RDP you will need to open a Support Ticket [1] requesting access - stating your VPS ID #,...
To better secure physical and virtual servers on the ViUX(tm) Network, we block access to the default RDP (3389) and SSH (22) ports at the network firewall. ViUX's use of the FortiClient SSLVPN Client to require a secure VPN connection before you ar...
If you are a VPS customer using SmarterMail, you have access to the SmarterMail admin interface and have the ability to create mail users as "admin" users. To setup a mail user as an "admin" user, you can connect to your VPS via remote...
First, you will want to login to the Remote Desktop of your VPS instance.  Then, go to Start > Programs > Administrative Tools > Services.  Scroll down to the service that you wish to setup auto-restart for.  Right click the service, then clic...
The Parallels Plesk Control Panel installed on VPS / VDS Containers and Dedicated Servers on our network also installs a version of MySQL Database Server. However this bundled version of MySQL is not always the most current available, and you may wish t...
For details on our nightly backup procedures, please see the article entitled: "Virtual Server (VPS / VDS / DDS) Nightly Backup Policy".Related to how we handle / store our server backup data... ViUX maintains several EMC / Dell AX150 SAN device...
Upon ordering any ViUX Hosting service, you should have gotten an Email from us entitled "ViUX Notice: CloudFlare.com Account CREATED" and another directly from CloudFlare.com entitled "Welcome to CloudFlare, in partnership with ViUX". These Emails direct...
PHP comes pre-installed along with the Parallels Plesk Panel, and by default, PHP only gets upgraded as new versions of Plesk are released. Unfortunately the release cycle of the Plesk Control Panel does not keep pace with that of PHP, so the result is th...
To upgrade PHP to the current version in a CentOS 5.x Linux Virtuozzo VPS running Plesk 10.x, you should first make sure that you are running the most recent release of Plesk itself, and that all of your server packages are up to date. Plesk can be upgra...
In order to upgrade PHP 5 to the needed version (beyond what was shipped with Parallels Plesk Control Panel) please perform the following steps: 1. Stop Plesk services (‘Control Panel’ and all that are included in the ‘Plesk Run-Time’ section). 2. Ren...
By default, a VPS comes with MSDE installed.  MSDE is a desktop version of MS SQL 2000.  There are a few limitations with this type of database engine, such as the total size of a database cannot exceed 2 GB.  Therefore, you may want to install MS SQL ...
To fix the error message of:----------------------------------------Application ErrorThe server encountered an internal error or misconfiguration.Contact your Hosting Provider Please report this problem to the technical support.---------------------------...
With a VPS purchase, you are given a dedicated/static IP address for your server instance.  However, your site(s) on your server will more than likely “share” this IP address, unless you purchase additional Dedicated IP addresses from your “Upgrade...
1. To set up SSL security at the server level rather than just for a website, you need to purchase a single certificate for the name of your server (i.e. CT701).2. Go through the process of getting a certificate the same way you do when creating one for a...
When you are opening Support Tickets it is VERY helpful if you give the Ticket a Title / Subject that is related to the action being requested or issue being reported therein. For instance, opening a Support Ticket with a Subject of just "Urgent!" or "W...
ViUX Systems makes uses of the internal automated backup system of Parallels Virtuozzo Containers to backup all Virtual Servers on our network. This includes Virtual Private Servers (VPS), Virtual Dedicated Servers (VDS), and Dynamic Dedicated Servers (...
ViUX Systems provides 24/7 Live Chat Support (and 24/7 Phone Support for certain subscriptions) staffed by representatives each having years of experience in Web Hosting / Server & Network Management. We strive to answer all Live Chats / Phone Calls withi...
To provide for the best security of the VIUX Network, we do not allow anonymous remote connections to certain services / ports on our network, such as: SSH (22); RDP (3389); MS-SQL (1433); MySQL (3306); etc... Instead, anyone needing to make connections t...
This allows you to directly access the system through a Remote Desktop connection. However, allowing system access via RDP also poses a potential threat to the server security, so we recommend that you do not allow it, leaving the Login Disabled option se...
The hostname of your mail server, should match the reverse DNS entry for your IP address.  The format you will want to use is:mail.yourprimarydomain.extSmarterMail users:  You will want to login to your smartermail instance as "admin", and go ...
ViUX makes use of Parallels Virtuozzo Containers to deploy most servers on our network. Virtuozzo is a server virtualization solution that has a powerful feature called OS & Application Templates. The OS itself (Windows) and many of the Applications (...
We have implemented a security patch that closed all but the following PORTS:Remote Desktop: 3389HTTP: 80 HTTPS: 443 FTP: 21SMTP: 25 POP3: 110 IMAP4: 143WebMail (SmarterMail): 9998 WebMail (Merak Mail): 32000Plesk: 8443 VZPP: 4643MS SQL uses port 1433, an...
You may notice that after logging into your SmarterMail Admin interface, that even though you set the max mail size limit above 5MB, you are still unable to send a message of equivalent size.  This is due to a setting within Plesk.  You will need to log...
By default a VPS comes with MSDE (which is MS-SQL Server 2000 "Express"). If you wish to replace this with MS-SQL Server 2005 Express, there is a specific process that must be followed to either replace MSDE or allow both to work along side ea...
A problem with permissions being lost / reset on Plesk 9.x for Windows Servers have been noticed by customers with sites requiring special write permissions, such as DotNetNuke (DNN) and other CMS applications (ASP.NET / MS-SQL and PHP / MySQL). The pro...
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