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Knowledgebase : ViUX Systems > Shared Cloud Hosting

Congratulations on your new ViUX WordPress Shared Cloud Hosting subscription. To get started, please login to the ViUX Control Panel at: https://hsp.viux.com/cp/ [https://hsp.viux.com/cp/] - using your Email Address and Password as you entered during your...
If your hosting subscription is either of: Shared Hosting Server (SHS); Shared Cloud; or Cloud Sites - then the following information assumes that you have already logged into the main system Control Panel at: https://hsp.viux.com/cp/ and clicked the [...
Plesk 10.x has stronger login security requirements than did prior versions of Plesk to improve E-mail and Web Server security for all. As a result, if your E-mail or FTP username and/or password that were active prior to the Plesk upgrade do not compl...
Accessing the normal areas of the Control Panel for managing things like E-mail and FTP Accounts, Databases, etc... is a little different after the Plesk 10.x upgrade. First, from the [System] tab of https://hsp.viux.com/cp/ [1] - with the your Plesk C...
You can control the size (quota) of your mailbox within your HSPcomplete control panel @ https://hsp.viux.com/cp/. Upon login click the [System] tab, followed by your domain name (at the bottom of the resulting page), then click the [Mail] icon. Assuming...
First, login to your control panel at: https://hsp.viux.com/cp/, using the e-mail address that we have on file for your account, and the assigned password. Then click the [System Tab]. If you have more than one subscription, you will see and may need to...
Congratulations on your new ViUX SmarterMail (EMAIL ONLY) Shared Cloud Hosting subscription. To get started, please login to the ViUX Control Panel at: https://hsp.viux.com/cp/ [1] - using your Email Address and Password as you entered during your orde...
To create additional FTP subaccounts, use the following steps:-Login to your CP -Go to the [System] tab -On the resulting page, click on your domain name -Under the "Hosting" section, click the [FTP Management] button -On the resulting page cli...
 Your account is hosted on a Shared Hosting Server; you can login into Plesk by going to www.viux.com and clicking the [Account Login] link or [Control Panel] tab. Either will take you to https://hsp.viux.com/cp/, at which you login using your acco...
If you have a MySQL Database that has a Table with a damaged Index, you may get an error, such as "[Incorrect file format 'TABLENAME']", with "TABLENAME" being the name of the Table with the damaged Index.Such an issue can be fixed ...
Upon ordering any ViUX Hosting service, you should have gotten an Email from us entitled "ViUX Notice: CloudFlare.com Account CREATED" and another directly from CloudFlare.com entitled "Welcome to CloudFlare, in partnership with ViUX". These Emails direct...
The following details speak of having purchased a database add-on resource (i.e. MySQL or MS-SQL Databases); however the same is true of most any other add-on resource purchase.---------- Once you pay an add-on resource invoice, the purchased add-on reso...
Upon completion of a new hosting account order, you immediately have access to your control panel at: https://hsp.viux.com/cp.You would login at this location using your e-mail address (as username) and password that you provided during the order process....
When you are opening Support Tickets it is VERY helpful if you give the Ticket a Title / Subject that is related to the action being requested or issue being reported therein. For instance, opening a Support Ticket with a Subject of just "Urgent!" or "W...
The resource quotas indicated on the plan upgrade page represents the overall resources of your entire Plesk Client account / subscription. These are the same resource quotas that should be indicated if you select the [System] tab and then click the [Limi...
ViUX Systems provides 24/7 Live Chat Support (and 24/7 Phone Support for certain subscriptions) staffed by representatives each having years of experience in Web Hosting / Server & Network Management. We strive to answer all Live Chats / Phone Calls withi...
To provide for the best security of the VIUX Network, we do not allow anonymous remote connections to certain services / ports on our network, such as: SSH (22); RDP (3389); MS-SQL (1433); MySQL (3306); etc... Instead, anyone needing to make connections t...
When you create a MySQL DB within your HSPc / Plesk control panel, the DB is actually created on the "localhost"; therefore you can normally use "localhost" (without the quotes) within your application code. There are certain cases in...
ViUX provides mutli-site hosting, which means that each Shared Hosting Server (SHS) subscription allows you to host more than one domain / site per subscription. By default our SHS plans (Xpress, Xtended, & Xtreme) support: 2, 6, or 10 sites (respecti...
ViUX Hosting provides Plesk Client accounts, and when you purchase resource add-ons, you are adding those additional resources to the Plesk Client account's limits, as listed at: [System Tab] / [Limits Icon]. However, because Plesk Client accounts allow ...
Each Shared (SHS) plan is a Plesk Client subscription with a certain amount of total resources provided per subscription (i.e. Disk Space, Traffic, Databases, E-mail Accounts, etc.); that can be divided (as desired) among the number of supported web sites...
ViUX provides mutli-site hosting, which means that each Shared Hosting Server (SHS) subscription allows you to host more than one domain / site per subscription. By default our SHS plans (Xpress, Xtended, & Xtreme) support: 2, 6, or 10 sites (respecti...
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