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Knowledgebase : ViUX Systems > Billing
If you want to prevent a certain subscription from auto-renewing, start by making sure that you do not have any credit cards on file that are set to allow auto-payments. This is done within the main control panel at: https://hsp.viux.com/cp/ [1] - [My ...
All ViUX(tm) services are set to auto-renew by default. Therefore if your subscription is set to auto-renew (you can change this setting), and if you have a credit card on file that is set to allow auto-payments (you can control this as well), our system ...
If you logged into the control panel at https://hsp.viux.com/cp/ [1] - clicked the [My Account] tab - and then clicked the [Payment Methods] icon - and therein added your new card, it will show a status of "Unchecked", because it has not yet been used ...
ViUX offers SmarterTools monthly leased licenses for: SmarterMail, SmarterStats, and SmarterTickets. When purchasing SmarterTools leased licenses from ViUX, your license(s) will remain active as long as you maintain valid payment information on file with ...
Many customers have inquired about how ViUX(tm) handles automated billing and past due subscriptions, so we have created the following chart and details to answer such questions... ------------------------- SUBSCRIPTION PERIOD: GRACE PERIOD: ...
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