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Congratulations on your new ViUX WordPress Shared Cloud Hosting subscription. To get started, please login to the ViUX Control Panel at: https://hsp.viux.com/cp/ [https://hsp.viux.com/cp/] - using your Email Address and Password as you entered during your...
ViUX® provides Parallels Plesk Panel on port 8443 - which is accessible via HTTPS using the IP Address of your server, such as: https://8.35.36.123:8443 (replace "8.35.36.123" with your server's IP Address). Because Parallels Plesk Panel is accessed...
Congratulations on your new ViUX SmarterMail (EMAIL ONLY) Shared Cloud Hosting subscription. To get started, please login to the ViUX Control Panel at: https://hsp.viux.com/cp/ [1] - using your Email Address and Password as you entered during your orde...
For best VPS / Cloud Server security, ViUX(tm) blocks the default RDP port of 3389. If you need to connect to a Windows VPS / Cloud Server on the ViUX network via RDP you will need to open a Support Ticket [1] requesting access - stating your VPS ID #,...
To better secure physical and virtual servers on the ViUX(tm) Network, we block access to the default RDP (3389) and SSH (22) ports at the network firewall. ViUX's use of the FortiClient SSLVPN Client to require a secure VPN connection before you ar...
Upon ordering any ViUX Hosting service, you should have gotten an Email from us entitled "ViUX Notice: CloudFlare.com Account CREATED" and another directly from CloudFlare.com entitled "Welcome to CloudFlare, in partnership with ViUX". These Emails direct...
Upon initial login to a new PBAS Reseller Account you are presented with a LOT of configuration options. We normally handle this while speaking with the Reseller by phone to walk them through what each option does; however all of the settings entered at t...
ViUX offers SmarterTools monthly leased licenses for: SmarterMail, SmarterStats, and SmarterTickets. When purchasing SmarterTools leased licenses from ViUX, your license(s) will remain active as long as you maintain valid payment information on file with ...
When you are opening Support Tickets it is VERY helpful if you give the Ticket a Title / Subject that is related to the action being requested or issue being reported therein. For instance, opening a Support Ticket with a Subject of just "Urgent!" or "W...
ViUX Systems provides 24/7 Live Chat Support (and 24/7 Phone Support for certain subscriptions) staffed by representatives each having years of experience in Web Hosting / Server & Network Management. We strive to answer all Live Chats / Phone Calls withi...
To provide for the best security of the VIUX Network, we do not allow anonymous remote connections to certain services / ports on our network, such as: SSH (22); RDP (3389); MS-SQL (1433); MySQL (3306); etc... Instead, anyone needing to make connections t...
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